VENUE - KITS TRAINING CENTRE

DURATION: 6 Days (1 day per week)

AIM:

This program is aimed at recently appointed, or potential, supervisors and managers looking to gain an appreciation of supervision and management techniques.

OBJECTIVES:

To give practising or potential managers a foundation for development in their role, by assisting participants in gaining the basic knowledge required as a manager, and by developing basic management skills.

COURSE UNIT CONTENT:

Unit 3.01 - Solving Problems and Making Decisions
Know how to describe a problem, its nature, scope and impact
Know how to gather and interpret information to solve a problem
Know how to solve a problem
Know how to plan the implementation and communication of decisions

Unit 3.11 - Building the Team
Understand how to develop and maintain trust at work
Know how to build the team

Unit 3.21 - Organising and Delegating
Know how to organise people to achieve objectives
Know how to delegate to achieve workplace objectives

Unit 3.30 - Understanding the Communication Process in the Workplace
Understand the communication process and relevant communication media
Know how to increase information awareness in the workplace

On successful completion of the course, delegates will receive a certificate issued by the Institute of Leadership and Management.