It is the mission of KITS to provide high quality training courses and services to clients which totally satisfy their needs, and within this to meet any standards laid down by Funding, Qualification and Awarding Bodies whenever specified as part of the clients requirements. Particular focus is aimed at the needs of Employers requiring appropriate responsiveness to their individual, specific and timely requests. In support of this policy, strategic and personal objectives are established at appropriate levels within the organisation and rigorously monitored.
Our goal is to ensure a standard of training excellence that will enable all those who receive training at KITS to achieve competence and qualifications in their chosen occupational or vocational fields.
In support of this, KITS operates within a Quality Management System that is described in the Quality Manual. The Quality Management System has the full support of the Board of Trustees who believe that it provides a basis for achieving excellence in both response, delivery and quality of service to the maximum satisfaction of clients.
All employees of KITS are aware of their responsibilities within the Quality Management System and are committed to observing documented procedures and to identifying areas for improvement. All aspects of the Organisation’s activities, including the Quality Management System itself, are subject to continuous monitoring to ensure compliance and that continuous improvement through systematic review is normality.